Privacy Policy

Last updated: 25 March 2026

This Privacy Policy explains how PestVyapar ("we", "us", "our") collects, uses, stores, and shares information when you use our website, web application, and connected services.

1. Information We Collect

• Account and profile details such as name, phone number, email address, and company details.
• Operational business data such as customers, contracts, schedules, invoices, service records, and communication logs.
• Technical data such as IP address, browser type, device identifiers, and usage logs for security and diagnostics.
• Integration data when you connect third-party services such as Google Calendar.

2. Google User Data and Google API Services

When you connect Google Calendar, we request permission to access and manage calendar events necessary for schedule synchronization.

• Requested scopes may include calendar event permissions and basic account identity (email/profile) for account linking.
• Google user data is used only to provide features you explicitly enable, such as creating, updating, and deleting synced service schedule events.
• We do not sell Google user data.
• We do not use Google user data for advertising purposes.
• We do not transfer Google user data to third parties except when required to operate the requested feature, comply with law, or protect rights and security.

3. How We Use Information

• Provide and maintain CRM, scheduling, and billing functions.
• Authenticate users and secure accounts.
• Sync schedules with connected calendars when enabled by the user.
• Send transactional communications and service updates.
• Monitor, troubleshoot, and improve service performance.

4. Legal Basis and Consent

We process data based on user consent, contract performance, legitimate business interests, and legal obligations, as applicable to your jurisdiction.

5. Data Retention

We retain personal and operational data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Sharing

We may share data with trusted service providers (hosting, email, infrastructure) strictly for operating the platform, under confidentiality and security controls. We may also disclose data when required by law.

7. Security

We use reasonable technical and organizational measures to protect data, including access controls and encrypted handling of sensitive integration credentials. No internet transmission or storage system is fully secure.

8. Your Choices and Rights

• You can disconnect Google Calendar integration at any time from your account settings.
• You can request access, correction, export, or deletion of your personal data, subject to legal and operational requirements.
• You can revoke app access from your Google Account permissions page.

9. Data Deletion Requests

To request deletion of account-linked data, contact us at pestvyapar@gmail.com from your registered email with subject "Data Deletion Request". We may verify your identity before processing.

10. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material updates will be reflected by updating the date at the top of this page.

12. Contact

If you have questions about this Privacy Policy, contact us at pestvyapar@gmail.com.